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William Rubio, CRO
Our suite offers everything from the highest quality voice, instant messaging to audio/video conferencing, and collaboration services all integrated with productivity tools and network support, which empowers productivity and collaboration in today’s precarious business landscape,” says William Rubio, CRO at CallTower.
With respect to client onboarding, the company goes through a discovery phase where it narrows down a client’s specific problems and understands their overarching operational objectives before delivering a personalized solution. “With over 19-years of experience, our vetted solutions help clients become more efficient and enables faster response times for customers and vendors,” states Rubio. Above all, every client engagement is backed by CallTower’s extensive track record in the business communications arena and its unique ability to offer robust unified communications as a service (UCaaS) portfolio since 2002. The company also has an unparalleled customer support network that connects its clientele to highly competent professionals that can assist them in gaining a competitive edge over their contemporaries.
Over the last few years, CallTower has integrated its solution with Slack, Salesforce.com, Zendesk and more, among other next-gen telephony capabilities. Moving forward, the company plans to release business continuity offerings that will help its clients quickly and efficiently set up office networks in cases where they have to execute business-critical processes from specific locations. Similarly, CallTower is also adding enhanced contact center, unified communications, and telephony features to its portfolio and gain compliance from major markets such as the U.S., E.U., and APAC.
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Company
CallTower
Management
William Rubio, CRO
Description
CallTower provides, integrates and supports industry-leading, cloud-based, UCaaS and CCaaS solutions, including Cisco® HCS, Cisco® Webex, Native Microsoft® Teams Direct Routing, Microsoft® Office 365, and more for business customers. At the heart of CallTower’s business ethos is an emphasis on offering a centralized and secure communication system with state-of-the-art VoIP capabilities. And the company achieves this through its robust partnership with market leaders, Microsoft and Cisco. With respect to client onboarding, the company goes through a discovery phase where it narrows down a client’s specific problems and understands their overarching operational objectives before delivering a personalized solution.
SALT LAKE CITY - CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions, enhances its platform by delivering Zoom Phone, a cloud-based enterprise phone service that enables organizations to connect from anywhere and collaborate with agility.
CallTower continues to enrich its enterprise communication offerings with Zoom Phone, a trusted and scalable cloud-based phone system. The Zoom Phone experience turns Zoom into a fully featured communication and collaboration product, complete with voice, conferencing, messaging, and video in the same solution. With CallTower’s Zoom solution and global voice-optimized network, multinational organizations have the opportunity to consolidate multiple business phone systems into a single, unified platform.
Business solutions with robust functionality such as Zoom Phone, elevate standard phone system features to better suit the modern enterprise, and include features like call recording, caller ID, call routing, call forwarding, and more.
“Zoom is very excited to welcome CallTower as a partner,” said Jason Gilligan, Global Business Development for Zoom Phone. “CallTower's robust technology infrastructure, flexible deployment options, and exceptional customer support ensure that businesses of all sizes can seamlessly transition to Zoom Phone and experience the full benefits of a modern cloud communication system.”
“We are excited to add Zoom Phone to our enterprise communications profile,” said Doug Larsen, VP of Software and Product, “Zoom Phone is the state-of-the-art modern phone system that is easy to use, and we are eager to offer this new solution to our clients.”
“Our current Zoom offering has been extremely valuable when it comes to keeping our clients connected.” adds William Rubio, Chief Revenue Officer. “As a UCaaS industry leader, we are looking forward to offering Zoom’s world-class global phone service in our efforts to continually provide more UC options.”
CallTower recently announced the launch of their Zoom enterprise voice solution. As a Cloud Peering Partner, CallTower’s Zoom system offers flexible deployment options allowing organizations to stay agile in an ever-evolving business environment. CallTower allows companies to connect Zoom with current service providers to avoid early termination fees, maintain current call rates, and limit risk in porting over large volumes of numbers all while keeping existing phone numbers.